Following many hours of brainstorming, preparation and planning. Everything Ultrasound launch their new website and began operations in earnest. Significant time and effort have gone into laying the foundations and setting out key company procedures and policies to ensure we get off to the best possible start. A large part of this time was spent selecting an appropriate and professional service software platform to make running operational support as smooth as possible for customers and our service team.
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Technical Director, Gary Fraser, commented, “having spent many years in the service industry experiencing what works and what doesn’t. This is a great opportunity to start from scratch and set a precedent for exceptional service support with the latest cloud-based service software and products and procedures that have been carefully thought out with customer service at the forefront”.
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